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Portable Help Desk Software
Description
It is a free portable help desk software that help you to track trouble tickets, improve customer satisfaction, reduce support costs and ultimately increase your sales.
- Trouble tickets tracking
- Support operator assignment
- Trouble ticket prioritization
- Trouble ticket escalation
- Service level agreement
- Email to tickets system
- Call tracking
- Trouble ticket categorization
- Live Chat
- Streamline your support process
- Searchable knowledge database
- Asset and inventory management
- Vendors management
- Attachments
- Lower resolution times
- Increased customer satisfaction
- Reduce employee support costs
Screenshot
Download Details
- File size: 25KB
- Date updated: Sep 28, 2011
- Platform Available: Windows XP, Windows Vista & Windows 7
- License: Free
- File: help-desk-software.exe